Fraud, Waste & Abuse

Hang up! It's a scam Fraud Alertadditional resources

Previously we posted an alert regarding the multiple phone scams regarding the new Medicare ID cards being mailed to all beneficiaries. You don’t have to talk with these callers and should not give any information! You can simply hang up!

For more information on what to do if you receive a call like this go to:

  • Remember
  • Medicare will never charge you for your Medicare ID card
  • Medicare will never call uninvited and ask you to give any personal information
  • Your Medicare card will automatically come to you in the mail. There is nothing you need to do unless your address with Medicare needs to be updated. To update your address you can go to my Social Security account

Visit for more information about Medicare fraud and abuse.

Reporting concerns

Basic Blue Rx takes allegations of Medicare fraud and abuse very seriously. If you think that you or a Basic Blue Rx member has been a victim of Medicare or health insurance fraud or abuse, please call 1-877-376-2185 (TTY hearing impaired users call 711)

Medicare contact information:

You may also contact Medicare directly with concerns about Medicare Advantage plans or Medicare Prescription Drug Plans, such as Basic Blue Rx, at:

About Waste Fraud and Abuse

The U.S. General Accounting Office estimates that $1 out of every $10 spent for Medicare and Medicaid is lost to fraud and abuse. That means there is less money to help people like you who depend on these programs for health care. Basic Blue Rx is actively working to identify, investigate, and prosecute health insurance fraud, but we need your help.

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Some examples of fraud:

  • Billing for services or supplies that weren’t provided
  • Altering claims to obtain higher payments
  • Soliciting, offering or receiving a kickback, bribe or rebate
  • Health care provider completing Certificates of Medical Necessity (CME) for patients not known to the provider
  • Using another person's Medicare card to obtain medical care

Some examples of abuse:

  • Billing too much for services or supplies
  • Claims for services that aren’t medically necessary
  • Improper billing practices


Every effort will be made to protect the identity of the reporting party. There will be no retaliation for good faith reporting.

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